Privacy policy

General

Our Privacy Policy explains how we collect, use and disclose information you may provide to Ricardo via use of our website. Whenever you visit this site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

This privacy statement only covers our website at www.ricardo.com and subsequent sub-sites of that domain. Other websites linked to or from our website are not covered by this privacy policy.

Why we collect information

All information collected is to improve the user experience. Key areas for continued improvements directed by our intellectual application of information gathering are: Navigation, Simplification, Relevant Content and Clear Representation.

How we collect your information

During the course of your visit to our website there are a number of ways information about you may be collected. An obvious example would be if you completed an online form requesting further information about our services.

Information can also be collected with the use of Information gathering technologies such as cookies and log files. These both help us identify what areas of the site you have visited and how you got there. This information can help us to improve the content and structure of the site.

We use a number of different cookies on our site. The following tables list the cookies that we use, and what we use them for. You can find out more about cookies at http://www.aboutcookies.org

1. Session cookies

We use session cookies to ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Cookie name

Cookie purpose

ASP.NET_SessionID 

This cookie is a standard ASP.NET cookie and allows our web servers to uniquely identify a user and to respond to your actions whilst you are browsing the website.  This cookie contains no information other than a unique ID.

 
2. Persistent Cookies

We use persistent cookies for site analytics and to improve site performance.

More information on persistent cookies and what they are used for at http://www.allaboutcookies.org/cookies/persistent-cookies-used-for.html

Cookie name

Cookie purpose

FormCookie

We use EPiServer CMS and this is a standard cookie that is set to indicate that the form has been completed. It is designed to prevent double submission of a form.

 
3. Third party cookies

Ricardo uses suppliers who also set cookies on the Ricardo.com website on its behalf in order to deliver the services that they are providing

Cookie name

Cookie purpose

Google Analytics:
__utma
__utmb
__utmz
__utmc
__utmv

 

These cookies are set by the Google Analytics Software. Ricardo use Google Analytics to track and analyse visitor information such as browser usage, new visitor numbers and response to marketing activity which helps us to improve the both our marketing activity and the website.

The data stored by these cookies is anonymous and can be seen only by the relevant teams at Ricardo and Google. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

For more information on these cookies see http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

How to control cookies

Most browsers are set to automatically accept cookies. If you do not wish your progress through the site to be tracked then all recent versions of popular web browser have the option to not accept cookies. However by choosing not to accept cookies aspects of the site performance and user experience may be affected

If you do not wish your progress through the site to be tracked then your web browser should have the option to not accept cookies. This will not affect your access to the majority of information available on our website.

How we use your information

We may use your information for internal marketing, to personalise your experience on our website and to send you information about services we think you'd like to hear about. We do not disclose any information you provide via the site to any third parties, except where it is required by law - for example to prevent or detect crime.

How we protect your information

We are committed to protecting your privacy. We will only use the data which we collect about you lawfully in accordance with the Data Protection Act 1998. Ricardo is registered with the Information Commissioner responsible for the Data Protection Act.

We take all reasonable steps to protect your personal information from loss, misuse, and unauthorised access, disclosure, destruction or alteration. We use a number of technologies including firewall and antivirus software to protect your data. Where you are required to use passwords to access areas of this site, then you also have a responsibility to take reasonable steps to protect them.

Access to and correction of your information

We do take all reasonable steps to update or correct any personally identifiable information that has been submitted via this website.

As covered under the Data Protection Act you have a right to request a copy of your personal information held by Ricardo and to have any inaccuracies amended. Please address requests to the Data Protection, Ricardo UK Ltd , Shoreham-by-Sea , West Sussex , BN43 5FG , United Kingdom

Changes to this Privacy Policy

Ricardo may change this policy from time to time. If there are any major changes in the way we use your personal information we will make that information available by posting a notice on this site.