Chemical emergency response: advice vs information and why it matters

Telephone emergency response aims to minimise the impact that chemical spills, leaks and other release incidents have on human and environmental health. Level one chemical emergency response solutions provide access to support from producers of chemical products, materials and substances.

During any incident, the ability to provide actionable advice to those at the scene, quickly and effectively is critical. However, many emergency response providers don’t offer advice, which is fundamental to the quality of support a caller receives during an incident.

Learn more about emergency response advice by downloading our guide below.