Contract Type: Permanent

Salary: £38,000 - £45,000 per annum plus benefits  

Our vision is to create a safe and sustainable world.

Ricardo, member of WSP, is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.

The Role

To lead the Rework team in supporting business requirements by diagnosing engine faults found in production, at the customer site, in the field and in pre-production.

Key Responsibilities

• Investigating suspected product non-conformities and reporting findings.
• Reworking non-conforming products to good condition and returning to production workflow.
• To lead and develop a team of rework technicians, including definition of performance objectives, internal recruitment and managing team member performance.
• Ensure all diagnostic & rework team activities are carried out safely and all processes meet the required HSE guidelines, including off-site activities. Overseeing the safe systems of work in the rework room.
• Monitor team performance by contribution to Operational KPIs.
• Ensure rework activities are conducted in adherence to the Quality Management System, ensuring regular review and improvement of owned processes and procedures.
• Ensure all administration is completed for each rework task. e.g. rework tracker, Intelex demerit reporting, scrap reporting
• Lead the diagnosis of engine faults (direct cause) to inform the problem-solving team.
• Supports investigation and resolution of customer and internal problems.
• Provide continuous improvement of rework processes to prevent non-conformities from rework entering production. Conduct work overchecks, as necessary.
• Support for New Product Introduction activities, including assessment of feasibility for production and launch readiness, with a focus on design for rework & repair informed by lessons learnt.

Key Competencies and Experience

• A complete set of technical skills required as a trained mechanical technician.
• Strong understanding of internal combustion engine mechanics.
• IT literacy to level of MS office basics.
• Ability to work with other departments and build effective working relationships team to maximise the challenges of this position is essential.

Desirable

• Experience of leading a team in a workshop environment.
• Use of INCA software.

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Diversity, Equality, and Inclusion statement

We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via recruit@ricardo.com if you require any adjustments to support you throughout the recruitment process.