Cory Roeton

Cory is a railway operations and business change expert with more than 25 years' experience in heavy rail and rapid urban systems. Previous roles have included customer service and network operations functions in organisations such as Sydney Metro, Sydney Trains and RailCorp

As an Operations specialist, Cory is responsible for bringing international best practice in passenger experience and frontline operations to the development of Concepts of Operations, service planning and timetabling, workforce planning and rostering, and customer services strategy.

Cory commenced his railway career as a station cleaner, gaining promotion along traditional operations ranks of signalling, Train Crew Operations and Station Customer Service.

He managed Customer Service Delivery of Australia's busiest railway station, Central Station Sydney, as well as pioneering the delivery of Australia's first automated railway, Sydney Metro Northwest, setting up the Operations Control Centre. 

In the course of his work he has collaborated with organisations such as JR East Japan, MTR Hong Kong, and Seoul Metro on metro development programmes.

Cory's core focus is on leading clients through the rail operations project life cycles of project definition, concept, design and review, procurement, testing and commissioning, operational readiness and steady state realisation.