Ricardo’s Performance Products division are seeking a Quality Manager who will be responsible for leading and developing the RPP Quality Assurance and Compliance functions.

Key accountabilities

• Leadership and responsibility of internal and customer quality processes and teams.
• Consistent and clear communication with the customer, acting as first point of escalation for quality related issues.
• Focus on issue resolution, continual improvement and customer perception and support.
• Drive the delivery of key KPIs related to quality and supporting business performance within budget, including RFT, customer complaints, problem solving, continual improvement, scrap and quarantine inventory.
• Reduce risk of impact to OEE, delivery to customer, and quality escapes by implementing proactive quality improvements and reacting to new issues with robust containments and corrective actions.
• Ensure the deployment of key core tools throughout the business, including APQP, PPAP, FMEA, Control Plans, MSA and SPC.
• Develop and sustain the Quality Management System in line with the required industry standards (including: IATF16949, ISO14001 & ISO 9001), accreditation requirements and business requirements across the organization.
• Monitor, control and improve the quality and effectiveness of all processes throughout the Powertrain Assembly business. Manage the audit program to ensure that all non-conformances raised are corrected and verified in good time.
• Ensure the quality and compliance team are competent to deliver the internal audit program, providing training and guidance to the team on the requirements of IATF 16949 and ISO 9001.
• Embed a culture of process adherence, continuous improvement, and quality accountability throughout the company. Lead the team to achieve quality management system targets for our customer and business goals.
• Responsible for reporting on all aspects of quality assurance and compliance throughout the business. Including reporting in regular reviews with the customer, and delegated responsibility for reporting in management and customer reviews for the Head of Quality, where required.
• Contribute to new business initiatives and projects and review and communicate the impact on the QMS.

Technical skills, experience, and knowledge

• Automotive Quality Management System Auditing experience and managing audit programmes
• Experience of the Implementation of improvement projects in a manufacturing environment
• Excellent leadership and man-management skills
• Excellent interpersonal skills
• Ability to manage a variety of cross-functional team members
• Excellent written, verbal and presentation skills
• Excellent organisational and follow-up skills
• Competent in problem solving, team building, planning and decision making
• Organising and conducting employee training
• Competent in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Commercially aware

Desirable

• Relevant engineering degree, equivalent qualification
• Knowledge / experience of 5S / LEAN / Six Sigma processes
• Knowledge of Health, Safety Regulations
• Experience of dealing with customers and suppliers
• Experience of APQP processes
• Knowledge of geometric dimensioning & tolerancing
• Full driving license

Behaviours

• Consistently promotes high standards through personal example.
• Good listener / communicator.
• Team player, and able to work under own initiative.
• Tenacity, resilience, and focus.

Working with Ricardo

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Wellbeing and work life balance

Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential. Our People are important to us, and we take pride in our wellbeing programs and policies that support individuals including flexible working, careers policy, mental health first aiders and readily available support through our extensive Employee Assistance program.

Diversity, Equality, and Inclusion

We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment.

Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via recruit@ricardo.com if you require any adjustments to support you throughout the recruitment process.